Pizza Hut

The first time we ordered it was fine but the last two time we ordered ahead of time and the manager just WIPES future orders. The first time she wiped it they remade our pizza but this time they didn’t remake our pizza and just handed us someone else’s order that was NOT AT ALL what we ordered. We plan to not order from there again esp. knowing that the manager will just wipe your order for no reason

Yall done pissed me off...😡 Usually don't have any issues, but tonite my pizza was horrible. I ordered hand tossed, 3 topping, extra cheese. Not only was there hardly any cheese; there were hardly any toppings at all. Taste like bread! Hungry and furious. They're not answering but don't worry, I have a car and works! No stars..😎

We have been faithful customers for years, ordering at least once a month from this location. This last year has done us in. We’ve had several items missing from deliveries and because they now use DoorDash to deliver (even though I order on pizza hut and not DoorDash) you have to call DoorDash who then connects you to pizza hut and you never get refunded money you spent on items you never received. I’ve called twice for this last order over a month ago as we were missing a whole pizza from our order, I’ve been assured twice the refund was issued. It hasn’t, it’s not there over a month later. There is no efficient way to have customer service fix anything which has forced us to move on even though we think Pizza Hut is the superior pizza to anything else. Just sad.

The service is HORRIBLE! I placed an order for delivery and got the notification that they received my order and was in the process of preparing my order. After waiting for like 30 minutes I noticed that they were still preparing my food so I called and asked what was going on b/c they had taken money out my account. Soon as they answer the phone the girl automatically tells me that they are closed. Then the manager gets on the phone and he’s rude, telling me that they closed an hour early due to shortage of staffing. Meanwhile the it still says that they’re open and closing at 11🥴

We usually order pizza from Pizza Hut in Hueytown. The service is quick, my order is correct, and the price is good. The last visit on 6-30-23, we got our best pizza ever. The hand tossed crust, extra cheese and sausage. I guess they should always be the same great taste but I'm not going to complain when I get one that tastes even better! Friendly curbside service, too. Nice folks.